Privacy Policy

1. Introduction

Global Api Network ("we", "us", or "our") operates as a white-label digital infrastructure provider. This Privacy Policy describes how we collect, use, store, and protect personal information when you access our website, API services, or any related platforms.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, company name, phone number, and billing details when you register for our services.
• Transaction Data: Records of API transactions processed through our infrastructure, including timestamps, amounts, product types, and destination information.
• Technical Data: IP addresses, browser type, device information, and server logs collected automatically when you interact with our platform.
• Communication Data: Correspondence and support requests you send to us.

3. How We Use Your Information

We use collected information for the following purposes:

• Providing, maintaining, and improving our API infrastructure services.
• Processing transactions and managing your account.
• Communicating service updates, security alerts, and administrative messages.
• Detecting, preventing, and addressing fraud, abuse, and security issues.
• Complying with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors that assist in operating our infrastructure (hosting, payment processing, fraud detection).
• Compliance: Law enforcement or regulatory authorities when required by applicable law.
• Business Partners: Mobile operators and carriers solely to the extent necessary to fulfill transaction requests.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. While no system is completely secure, we take commercially reasonable steps to protect your information.

6. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. Transaction records are retained in accordance with applicable financial regulations. You may request deletion of your account data by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal retention requirements.
• Object to or restrict certain processing activities.
• Data portability where technically feasible.

8. Cookies

Our website uses essential cookies required for functionality. We do not use third-party advertising or tracking cookies. You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related inquiries, please contact us at privacy@globalapi.network.